Frequently asked questions about BikeBoom

The price depends on the Rent Point and on how long you rent for. By selecting the location on our portal, you can see real-time prices for:

• Half a day;
• A full day (until closing time or midnight);
• Several days or long-term (with progressive discounts);

Each centre sets its own prices, so you will always find the most competitive rate for that specific area.

Enter your current location or the name of the city in the search bar on our portal. You will immediately see the nearest BikeBoom Rent Point on the map, with up-to-date vehicle availability.

Of course! Our system is perfect if you want a vehicle for the whole weekend or for an entire holiday. You can rent e-bikes, regular bikes and other vehicles from the catalogue for several consecutive days in a single booking, making sure the vehicle is available.

Yes, but we recommend checking availability on the portal. Not every Rent Point has e-kick scooters; some specialise only in e-bikes or mopeds. If the location you choose has them in its catalogue, you can book your e-kick scooter exactly like a bike.

For standard rental (Rent) at our physical locations, you will find great-value hourly or daily rates. Check the price list of the specific Rent Point to see the current offers.

Yes, we strongly recommend it! The BikeBoom platform was created precisely to avoid surprises. By booking ahead (even a week before), you are guaranteed to find your vehicle ready, so you won’t be left stranded in high season or on busy weekends.

Return the vehicle to the same Rent Point where you picked it up, by the time set in your booking (usually before the rental point closes). A BikeBoom team member will be there to close the contract. If you need an extension, contact the rental provider straight away using the details provided to check availability.

Bring the booking ID code you received by email and a valid ID document (identity card, driving licence or passport), the same one you uploaded to the portal when you registered. No complicated deposit is required; our platform handles everything digitally to give you maximum freedom.

Yes, you can manage your booking according to the specific Terms and Conditions of the rental provider you booked with. In any case, we at BikeBoom guarantee direct contact and act as a guarantor between you and the rental provider. For immediate help, you can email us or message us on live chat: we will make sure you get the support you need.

Don’t worry, you will never be on your own. Contact the local rental provider straight away using the phone numbers you were given when you booked and in the email summary. You will get quick help to get back in the saddle. If you don’t hear back from the local point immediately, write to the BikeBoom team by email or live chat: our central support team will step in promptly to help you solve the problem.

Today, the most profitable franchises in the sector are those offering a hybrid model: automated sharing plus long-term rental. BikeBoom helps you maximise your earnings with proprietary software that slashes running costs, making ours one of the most solid franchise ideas for 2026.

Absolutely. BikeBoom is one of the few companies with its own specialised in-house consultancy. We have already helped more than 10 businesses obtain grants through Resto al Sud and other subsidised finance schemes. A dedicated consultant will guide you through the whole application process.

No, BikeBoom franchises are designed to be simple and accessible even if you have no direct experience in electric micromobility. You receive operational training and cutting-edge software (User app and Operator app), so day-to-day management becomes intuitive. Our vehicles are chosen for their long range and low maintenance costs, letting you focus on growing the business with technical worries kept to a bare minimum. Our technical support is always there for you anyway.

You will never be left on your own. From the moment you sign the contract, we take care of the start-up paperwork, including submitting applications to the Municipality or the relevant authorities. BikeBoom offers constant, ongoing support to its partners: you will receive regular software updates, operating guidelines and strategic advice to scale up your franchise.

You can ask for information or support through the Support page.

The initial investment is flexible. BikeBoom lets you open affordable franchises, starting from a minimum investment of €3,999, up to professional solutions for entire sharing fleets from €19,999. Let’s look at your budget together to build a tailor-made package.

You launch your rental or sharing service as quickly as possible. You can open your business just 30 days after signing the franchise agreement. Once the agreement is signed, our consultants immediately submit the application to your Municipality and set up your fleet, guaranteeing a fast market entry without bureaucratic hold-ups.

The software for the Rent booking portal is completely free (see the Rent page).

As for the Sharing app, the cost is highly scalable and in line with the success of your business: it starts from just €3 per vehicle per month, letting you keep fixed costs very low while you grow your business (see the Sharing page).

Our Rent Corner and Sharing Corner formats can be seasonal. They let you work at full speed in the high-season months. In the low season, it’s your choice! With the Rent Corner, for example, you can keep your online listing active just for daily or longer rentals (weekends). With the Sharing Corner, you can switch the app off completely in the quiet months, making every penny of your investment count.

Yes, we provide all the marketing support you need to launch your electric mobility Corner, both offline and online. You will have a dedicated communications team and can harness the power of the BikeBoom brand. From signage for your physical location to visibility on our digital channels, we give you the tools to stand out from day one.

Practically none. Thanks to our automated booking software and sturdy vehicles, running the Corner doesn’t interfere with your main business. You just hand over the keys (for Rent) or let the app do everything on its own (for Sharing).

Of course. BikeBoom’s Corner model is truly scalable. Many of our partners start with just a few vehicles to test how their customers respond and, once profitability is confirmed, decide to expand the fleet or dedicate a larger space, becoming the go-to BikeBoom point in the area.

You will receive a real-time notification on your dashboard every time a customer books through the BikeBoom showcase. The system automatically manages fleet availability, avoiding overbooking and management stress.

Sharing is an automated mobility model that lets users rent a vehicle (bike, e-kick scooter or moped) through an app. Users only pay for the time they use it.

Private sharing is aimed at closed facilities or specific customers (such as hotels, resorts, campuses or large companies) and does not require any special public permits. Municipal (or public) sharing, on the other hand, is a service open to all residents that uses public land. In both cases, BikeBoom provides the technology and vehicles you need to operate successfully.

Read also: Starting an e-scooter sharing service

Both public administrations and private entrepreneurs can open a Sharing service with BikeBoom.

• For public administrations: we start with a feasibility study and an on-the-ground analysis of the area to set up a service that integrates seamlessly with local public transport. We also offer the installation of charging points and dedicated parking stations, with technical support and assistance for residents.
• For private businesses: our model is designed for entrepreneurs who want to invest in a fast-growing sector. We support you from choosing the best area right through to launching your fleet, guaranteeing area exclusivity where provided for in the contract.

It depends on the model you choose. For private sharing, we help you get everything in order quickly, handling the necessary contracts and paperwork. For public sharing, our team will guide you step by step through the bureaucratic process and your dealings with the Municipality to obtain the necessary permits, making the process simple and straightforward.

Staffing needs are minimal. For private sharing, you can handle it yourself with about an hour a week for quick checks and battery swaps. For public sharing, thanks to our low-maintenance vehicles with removable batteries, the workload still stays very low: just a few hours a week depending on the season and the number of vehicles.

Absolutely. We have a multi-brand catalogue that includes e-kick scooters, e-bikes, electric mopeds and even microcars. We work with world-leading suppliers such as OKAI, SEGWAY and NAVEE, giving you access to the most reliable and technologically advanced vehicles on the market. See also our vehicles page.

Of course. Our BikeBoom sharing app is considered one of the best on the market for stability and ease of use. The best news? It’s completely free for our partners, who can activate it straight away and start monetising their fleet with built-in payment and management. For more information, see the Sharing App page.

We use vehicles with swappable batteries. You won’t need to move the vehicle: just swap the flat battery for a charged one in a few seconds, saving time and cutting logistics costs.

Our software lets you create your own rates. Our team will advise you on pricing to optimise returns, but the decision is yours. The sharing app also lets you offer personalised pricing (per minute, hourly bundles or weekly/monthly subscriptions) to build loyalty among residents or long-stay tourists.

You can list your rental business on the BikeBoom portal at booking.bikeboom.it/rent/diventaunrent by following the simple guided procedure.

Once you have completed the online procedure, we start a 4-step process:

1. Direct contact: a member of our team will get in touch to finalise your registration and check that your premises meet our quality standards.
2. Account set-up: we will guide you through activating your payment accounts and setting up your digital fleet.
3. Technical training: you will receive quick, thorough training to get the most out of the software and the management dashboard.
4. Going live: your business will immediately appear in our national showcase, ready to receive prepaid bookings from tourists and local users, harnessing the SEO strength of the BikeBoom brand.

We have chosen a clear, transparent model to help you grow:

• Online bookings (by card) on the portal: for bookings made and paid through the portal, BikeBoom takes a 10% commission. This covers technology costs, secure payment handling and the advertising investment that brings customers to your listing.
• Direct bookings: for all bookings you handle directly in store (with no online card transaction), BikeBoom takes nothing. You keep all the earnings.

The system integrates the main payment gateways (Stripe, cards, Apple Pay, Google Pay). The customer pays when booking and the money is credited directly to you, eliminating the risk of no-shows and simplifying your accounts.

Of course. Our booking software is set up to handle different time slots: from hourly to daily rental, right up to long-term rental (weekly or monthly). This flexibility lets you attract both day-trippers and visitors who want a green vehicle for their entire holiday.

You are in full control. Although BikeBoom provides guidelines based on market averages to keep you competitive, every partner is free to set their own price lists directly from the management dashboard, adapting them to the season or to local promotions.

We provide complete, ongoing software support to make sure the portal and the app are always up and running. As for vehicles, we help you choose the best brands on the market to build your fleet.

On the technical side, we give you all the operating guidelines and training you need to handle maintenance, which must be carried out on site to ensure immediate response times and maximum safety for your customers.

You can request support at www.bikeboom.it/assistenza

No limit. Our system is fully scalable: you can start with just a few vehicles to test the service and add new ones as your business grows.

The Corner is flexible: you can choose vehicles with IoT (Internet of Things) technology for GPS tracking and remote management via the app, or vehicles for standard rental. In the latter case, the vehicles are designed for private use without IoT hardware, reducing costs while keeping the brand’s high build quality.

If you want to open a BikeBoom Corner, visit the dedicated page.

For sharing we only supply vehicles equipped with IoT technology. IoT is the vehicle’s “brain”: a built-in module that lets the vehicle communicate constantly with our platform, handling automatic unlocking, battery monitoring and real-time GPS location. The range includes:

• E-bikes (20 and 26 inch models);
• Latest-generation e-kick scooters;
• Electric mopeds (50cc and 125cc equivalent).

If you want to open a Sharing service, visit the dedicated page.

• For sharing e-kick scooters and e-bikes: SEGWAY, NAVEE and OKAI.
• For mopeds: SUPER SOCO, ASKOLL, NIU and NEXT.

You can build your fleet around your actual needs and budget, with the help of one of our consultants. We offer scalable solutions, including seasonal offers on guaranteed used vehicles that let you cut initial costs by up to 50%. Thanks to our volumes, we guarantee the lowest prices on the market, often even cheaper than dealing directly with the manufacturer.

Of course. If you already own a fleet that meets our quality standards, you can integrate it directly into our Rent platform. If instead you want to turn it into a Sharing fleet, we will help you install the technology needed to make it compatible with the BikeBoom app.

All sharing vehicles have native GPS via IoT. For vehicles used for standard rental (Rent), we offer the option of fitting Smart Locks with built-in GPS, giving you security and control over manually rented vehicles too.

Our package is “Ready to Go”. As well as vehicles already branded and set up on the platform, you will receive a complete Welcome Kit: point-of-sale graphics, roll-up banners, flyers and all the marketing material you need to announce your opening to the public.

Yes, and we always keep up with the latest regulations. For e-kick scooters, we offer built-in helmet technology on the vehicle, managed directly from the app, which is essential for public tenders and for meeting legal requirements in Italy and Europe. As well as the helmet-holder system, you can add:

• Mechanical or smart locks;
• Professional phone holders;
• Fast-charging systems;
• Extra batteries for quick swapping.

Not at all. BikeBoom specifically selects models built for heavy-duty sharing: reinforced frames, weather-resistant components and software self-diagnostics. This means low running costs and minimal technical call-outs, so you can focus solely on growing your business.

The BikeBoom app has the same features as the apps of the big global players (such as Lime or Bird), connecting IoT-enabled vehicles to our BikeBoom platform. Users can locate a vehicle, unlock it, pay and ride completely on their own. The operator gets constant GPS tracking and alerts on anomalies, plus marketing, communication and business support from the BikeBoom team.

No! This is one of our strengths. Takings go straight into your company bank account. Payments reach the partner weekly, with no intermediaries. BikeBoom doesn’t hold on to your money: the cash is immediately available for running your business.

Using the BikeBoom app is completely free for our partners. You only pay a management fee based on the number of active vehicles, starting from €3 per vehicle per month, with minimum packages from €99. Flexibility is total: you can switch the service off month by month (ideal for seasonal Corners).

Yes, if you want an app with your own logo and name (white label) for your Sharing service, we can develop it at a competitive cost, with all the technical support you need.

The app lets users find parking, book in advance and pay online. As the owner, you get a tool that improves the customer experience on the one hand and lightens your workload managing and administering parking areas and vehicles on the other.

Boom Parking is the parking app designed for:

• private car parks and garages
• tourist or commercial businesses with a parking area to manage
• car rental companies
• municipalities, hospitals and other public bodies
• any business that needs a parking payment app with extra features.

Users can pay for parking by downloading the Boom Parking app and using a QR code.

All transactions are completely secure.

Yes: as with all our B2B solutions, when you buy the Boom Parking app you also get technical assistance and dedicated support from our team.

Yes: our team works alongside public administrators to help them introduce app-based paid parking, providing technical assistance and support at every stage.