{"id":9061,"date":"2026-10-13T11:08:57","date_gmt":"2026-10-13T09:08:57","guid":{"rendered":"https:\/\/newsite.bikeboom.it\/?page_id=9061"},"modified":"2026-10-25T10:16:59","modified_gmt":"2026-10-25T09:16:59","slug":"support","status":"publish","type":"page","link":"https:\/\/newsite.bikeboom.it\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<section class=\"l-section wpb_row bb-hero height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_5-7 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:4rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-text us_custom_879f8ed5 bb-eyebrow has_text_color us_animate_this icon_atleft\"><span class=\"w-text-h\"><i class=\"fas fa-bolt\"><\/i><span class=\"w-text-value\">BikeBoom Support<\/span><\/span><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_3683a75f bb-title us_animate_this\"><div class=\"wpb_wrapper\"><h1>Do you need <span class=\"bb-grad\">help?<\/span><\/h1>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_b2002840 us_animate_this\"><div class=\"wpb_wrapper\"><p>If you need help or support with the BikeBoom app or portal, or if something didn\u2019t go right while renting one of our vehicles, fill in the form.<\/p>\n<p><strong>We\u2019ll help you sort it out as quickly as possible.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container us_custom_e463274e bb-formcard us_animate_this has_bg_color\"><div class=\"vc_column-inner\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9136-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"9136\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/9061#wpcf7-f9136-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9136\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.3\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9136-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full name*\" value=\"\" type=\"text\" name=\"text-name\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email-278\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" value=\"\" type=\"email\" name=\"email-278\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input-phone\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"text\" name=\"text-phone\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input-city\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City*\" value=\"\" type=\"text\" name=\"text-city\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"textarea-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea input-message\" aria-invalid=\"false\" placeholder=\"Message...\" name=\"textarea-message\"><\/textarea><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-1\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-1\" value=\"1\" class=\"input-privacy\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I accept the <a href=\"https:\/\/www.iubenda.com\/privacy-policy\/95620970\" target=\"_blank\">Privacy Policy<\/a> regarding the processing of personal data under the GDPR*<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-2\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-2\" value=\"1\" class=\"input-privacy\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I agree to be contacted again to receive all BikeBoom offers*<\/span><\/label><\/span><\/span><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner input-send\" type=\"submit\" value=\"Send request\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container us_custom_f70d789f bb-cta us_animate_this\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_1 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_a15ac28e bb-title us_animate_this\"><div class=\"wpb_wrapper\"><h2>Need help right away?<\/h2>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-text us_custom_54139abd has_text_color us_animate_this\"><span class=\"w-text-h\"><span class=\"w-text-value\">Contact us on WhatsApp live chat, 8am to midnight<\/span><\/span><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_9 us_custom_27d403ae us_animate_this icon_atleft\" target=\"_blank\" href=\"https:\/\/wa.me\/393513009094\"><i class=\"fab fa-whatsapp\"><\/i><span class=\"w-btn-label\">Open live chat<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"BikeBoom SupportDo you need help? If you need help or support with the BikeBoom app or portal, or if something didn\u2019t go right while renting one of our vehicles, fill in the form. We\u2019ll help you sort it out as quickly as possible. I accept the Privacy Policy regarding the processing of personal data under...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9061","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>BikeBoom | Support for the app, portal and rentals<\/title>\n<meta name=\"description\" content=\"Need help with the BikeBoom app, portal or a rental? 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